Terms of Use

Last updated: 26/05/2026

Welcome to CoolyTray.

These Terms of Use govern your access to and use of the website coolytray.com. By browsing or using this website, you agree to these Terms of Use.

1. Purpose of the website

The website coolytray.com is an online store operated by CoolyTray.

The website allows users to browse products, place orders, access customer information, and contact us.

2. Access to the website

Access to the website is provided on a temporary basis. We may update, modify, suspend, or discontinue all or part of the website at any time without prior notice.

You are responsible for ensuring that your device, internet connection, and browser are compatible with the website.

3. User obligations

When using this website, you agree not to:

• use the website for unlawful, fraudulent, or harmful purposes;
• interfere with the proper functioning or security of the website;
• attempt to access restricted areas, systems, or data without authorization;
• copy, reproduce, or exploit website content without prior written consent;
• provide false, misleading, or incomplete information when placing an order or contacting us.

4. Product information

We make reasonable efforts to display accurate product descriptions, prices, images, and availability.

However, slight differences may occur, especially regarding colors, dimensions, or visual appearance, depending on the user’s device or screen settings.

Product purchases are governed by our Terms of Sale, Shipping Policy, and Return and Refund Policy, where applicable.

5. Orders and payments

Orders placed through the website are subject to acceptance and availability.

Payment processing is handled by secure third-party payment providers made available through Shopify. We do not directly store full payment card details.

Additional order-related terms may be specified in our Terms of Sale.

6. Customer account

Certain features may require creating a customer account or providing personal information.

You are responsible for keeping your login details confidential and for any activity carried out through your account.

If you suspect unauthorized access to your account, please contact us immediately at contact@coolytray.com.

7. Intellectual property

All content available on the website, including texts, images, logos, graphics, product visuals, and design elements, belongs to CoolyTray or its licensors.

You may not copy, reproduce, distribute, modify, publish, or use any website content without prior written authorization.

8. Third-party services and links

The website may include links to third-party websites or services, including payment providers, delivery services, analytics tools, or social media platforms.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

9. Personal data

Your personal data is processed in accordance with our Privacy Policy.

By using the website, you acknowledge that your personal data may be processed for purposes such as order management, customer service, account management, security, analytics, and marketing communications where permitted.

10. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential damages resulting from the use or inability to use the website.

Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Changes to these Terms

We may update these Terms of Use from time to time.

The updated version will be published on this page with a new “Last updated” date. Continued use of the website after changes means that you accept the updated Terms.

12. Contact

For any question about these Terms of Use, please contact us at:

Email: contact@coolytray.com